How to Choose the Right Realtor When Selling or Buying a Home

Most buyers and sellers go with the first realtor they come across, whether that is a neighbor’s recommendation, a yard sign they noticed, or someone who happened to respond first. It feels efficient.

But when you are dealing with a transaction worth hundreds of thousands of dollars, efficient is not the same as smart. Choosing the right realtor takes a little more intention, and it is almost always worth it.

So how do you find the right one? It starts with knowing what to look for.

They Are Not All the Same

It is easy to assume that all realtors offer the same service. They have a license, they show homes, they handle paperwork. But the difference between an average realtor and a great one can mean getting a better deal, avoiding costly mistakes, and actually enjoying the process.

“Experience matters, but so does the type of experience. A realtor who has spent years working in luxury condos may not be the best fit for a first-time buyer looking for a starter home in the suburbs. Specialization is something worth asking about early,” says the EmpowerHome Team, a group of Realtors in Houston.

Start With Research, Not Referrals

Word of mouth is a good starting point, but it should not be your only move. A neighbor’s great experience with a realtor does not guarantee yours will be the same, especially if your needs are different.

Start by searching online. Read reviews on platforms like Google, Zillow, or Realtor.com. Look at how many transactions they have completed in the past year and whether those deals were in your target area or price range.

Social media can also tell you a lot. A realtor who is active, responsive, and sharing useful market insights is likely someone who takes their work seriously. Their online presence is often a preview of how they will handle your listing or search.

Interview More Than One

Most buyers and sellers make the mistake of going with the first realtor they speak to. Treat this like a job interview, because in many ways, that is exactly what it is. You are hiring someone to represent your biggest financial asset.

Sit down with at least two or three candidates. Ask about their current workload, their communication style, and how they handle difficult negotiations. Pay attention to how they listen. A good realtor asks questions about your goals before offering solutions.

If a realtor spends the entire meeting talking about themselves without asking about your needs, that is a red flag. The right one will make you feel heard from the very first conversation.

Questions Worth Asking Every Candidate

This is where you can really separate the serious professionals from the ones just going through the motions. When you sit down for that first meeting, come prepared.

  • Ask how long they have been working in real estate full time
  • Find out how many homes they sold or helped buyers close in the last 12 months
  • Ask specifically about their experience in your neighborhood or price range
  • Request references from past clients, both sellers and buyers if possible
  • Ask how they plan to market your home or how they search for properties
  • Confirm who will actually be handling your file, them or an assistant
  • Find out how often and through what channels they will communicate with you
  • Ask what their average sale to list price ratio looks like
  • Question how they handle situations where a deal starts to fall apart
  • Ask what sets them apart from other realtors in the area

Do not feel shy about asking tough questions. A confident, experienced realtor will welcome them. Hesitation or vague answers should give you pause.

Pay Attention to Local Knowledge

A realtor with deep knowledge of your local market is worth more than one with a long resume in a different city. They should know which neighborhoods are up and coming, which ones are overpriced, and what buyers in the area are actually looking for.

Ask them about recent sales near your target area. Can they speak confidently about price trends? Do they know the local school zones, commute times, and community feel? These details matter, especially to buyers relocating from another city.

Local connections also come into play. A well connected realtor often knows about listings before they hit the market and has relationships with other agents that can smooth out negotiations.

Understand the Commission Structure

Commission is something many first timers are too nervous to bring up, but you absolutely should. Realtors typically earn between 5 and 6 percent of the home’s sale price, split between the buyer’s and seller’s agents.

That said, commission rates are negotiable in many cases. Do not assume the first number mentioned is fixed. What you want to focus on is whether the value they bring justifies what they charge. A realtor who gets your home sold faster and at a higher price may be worth every dollar of their commission.

Be cautious of anyone who dramatically undercuts the standard rate without explaining why. Lower commission sometimes means less effort or fewer resources put toward your sale.

Trust Your Gut, But Back It Up With Facts

After doing your research and sitting through interviews, you will likely have a gut feeling about one or two candidates. That instinct is worth paying attention to. You are going to be working closely with this person through what can be a stressful process. The relationship needs to feel comfortable.

But do not let a warm personality override weak credentials. Someone who is charming but inexperienced or unfamiliar with your market could cost you far more than a slightly less personable professional with a stronger track record.

The best realtor is usually the one who combines both, someone you feel good about working with and who has the results to back up their confidence.

Watch Out for These Warning Signs

Not every realtor wearing a professional smile is the right fit. There are patterns that show up early when a partnership is heading in the wrong direction.

Be wary of a realtor who pressures you to make quick decisions. Urgency can be real in competitive markets, but manufactured urgency is a tactic. Similarly, if a realtor promises an unusually high sale price just to win your listing, that is called buying the listing, and it rarely ends well for sellers.

Poor communication in the early stages is also a sign of what is to come. If emails go unanswered for days or explanations feel confusing and rushed, that pattern will likely continue throughout your transaction.

The Right Choice Changes Everything

Choosing the right realtor is not just about checking boxes on a list. It is about finding someone who understands your goals, communicates clearly, knows the market inside and out, and will fight for your best interests when the pressure is on.

Take your time with this decision. Ask hard questions, compare your options, and do not let convenience or familiarity make the choice for you. The right realtor will make one of life’s biggest transitions feel a lot more manageable, and the results will speak for themselves.